Frequently Asked Questions

We provide our services across all of Abu Dhabi, including Al Reem Island, Khalifa City, Al Ain, Yas Island, Saadiyat Island, and surrounding areas. We also serve Dubai and other UAE Emirates upon request.

Yes! We use 100% organic and eco-friendly products that are completely safe for children, pets, and the environment. Our products are non-toxic and approved by health authorities. After treatment, there's no need to vacate your home.

Yes, Organic Home Solutions is fully licensed by Abu Dhabi Municipality. We hold certifications from:

• Abu Dhabi Municipality
• Department of Health (DOH)
• BPCA (British Pest Control Association)
• NPMA (National Pest Management Association)
• ISO 9001:2015 Quality Management

Yes, we offer 24/7 emergency services for urgent pest control and cleaning needs. Contact us via phone or WhatsApp anytime for same-day service availability.

Our pest control treatments typically provide protection for 3-6 months, depending on the pest type and severity of infestation. For best results, we recommend regular maintenance treatments. We also offer annual contracts for ongoing protection.

For most of our organic treatments, you don't need to leave your home. Our products are safe and odorless. However, for certain treatments like fumigation, we may recommend temporarily vacating the premises. Our team will advise you during the inspection.

We treat all common pests found in UAE:

• Cockroaches
• Bed bugs
• Termites
• Mosquitoes and flies
• Rodents (mice and rats)
• Ants
• Birds
• Venomous pests (scorpions, snakes, spiders)

Yes, we offer a satisfaction guarantee on all our pest control services. If pests return within the warranty period, we'll re-treat your property at no additional cost. Warranty periods vary by service - ask our team for specific details.

Our deep cleaning service includes:

• All rooms: dusting, vacuuming, mopping
• Kitchen: appliances, cabinets, countertops, sink
• Bathrooms: tiles, grout, fixtures, mirrors
• Windows: interior glass and frames
• Furniture: surface wiping and dusting
• Light fixtures and ceiling fans
• Door handles and switches sanitization

We recommend professional sofa cleaning every 6-12 months for regular use. If you have pets, children, or allergies, you may want to clean more frequently (every 3-6 months). Regular cleaning extends furniture life and maintains a healthy indoor environment.

Drying time depends on the fabric type and humidity. Generally:

• Sofas: 4-6 hours
• Mattresses: 3-5 hours
• Carpets: 4-8 hours

We use professional extraction equipment to minimize drying time. Using fans or AC can speed up the process.

Yes, our team arrives fully equipped with all necessary cleaning supplies, equipment, and eco-friendly products. You don't need to provide anything. If you have specific product preferences or allergies, please let us know in advance.

Pricing depends on several factors:

• Type of service required
• Property size (number of rooms/square meters)
• Severity of pest infestation (for pest control)
• Condition of items (for furniture cleaning)
• Location and accessibility

We provide free inspections and quotes. Contact us for an accurate estimate.

Yes! We offer package discounts when you book multiple services together. We also have special rates for annual maintenance contracts. Contact us for customized packages that fit your needs and budget.

We accept:

• Cash
• Credit/Debit cards
• Bank transfer
• Online payment

Payment is due upon completion of service unless otherwise arranged.

No, we believe in transparent pricing. The quote we provide includes all costs. We'll inform you upfront if additional work is needed and get your approval before proceeding. No surprises, guaranteed.

You can book our services through:

• WhatsApp: +971 55 207 4271
• Phone: +971 55 207 4271
• Website contact form
• Email: info@organichomesolutions.ae

We'll schedule a convenient time for inspection or service.

We recommend booking 1-2 days in advance for regular services. However, we offer same-day service for emergencies, subject to availability. For larger projects or commercial properties, booking 3-5 days ahead is recommended.

Yes, you can reschedule or cancel your booking. Please notify us at least 24 hours in advance to avoid any cancellation fees. We understand schedules change, and we're happy to accommodate your needs.

Preparation depends on the service:

• Pest Control: Clear areas under sinks, remove pet food bowls
• Deep Cleaning: Remove personal items and valuables
• Furniture Cleaning: Remove cushions, clear the area

Our team will provide specific instructions when you book.